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Customer Service
Hours: M-Th 8:30am-6pm ET
866-440-9706
Email
Contact Us
Hours
Monday–Thursday
8:30a.m.–6:00p.m. ET
Live Chat
Click on the chat icon
Call
888-854-6284
International callers: +1 717 238 1448
customerservice@demmelearning.com
For School, Charter, or Large Group orders:
Call: 866-440-9706
Email: keepks.schools@demmelearning.com
Our Location
Address:
Demme Learning
207 Bucky Drive
Lititz, PA 17543
Ordering Options
Individual Users
Once you have found proper placement for your student and know what materials you need, homeschool families and individual users can purchase directly here on store.demmelearning.com
Schools/Charter Schools/Group Learning
If you are purchasing for a group learning environment such as a co-op, school, and/or charter school, please contact our Schools team. You'll get the right product at the right price, whether you're buying for one or fifteen-or more-students. We can handle your purchase orders, tax-exempt status, and questions.
If you are ordering for or with a group such as a school or charter, please review our shipping policies in the "Shipping" tab.
Call 866-440-9706
Email: schools@demmelearning.com
Fax purchase order to 815-331-5282
International Orders
If you are outside the United States, please refer to one of our authorized international distributors. If you do not see a distributor in your country, please contact our sales team by calling +1-717-283-1448 or emailing international@demmelearning.com
|
New Zealand and Australia:
Engaging Minds +64 0210 233 9613 info@engagingminds.co.nz engagingminds.co.nz |
Canada:
Jackie Knight +1-855-854-6284 admin@mathcanada.ca mathcanada.ca |
United Kingdom
Conquest Books +44 1352 382106 info@conquestbooks.co.uk www.conquestbooks.co.uk |
|
Philippines:
Noel & Tasha Mison +63-917-5010802 mathphilk12@gmail.com |
South Africa:
Oikos Family Ministries +2731-828-2462 help@oikosfamily.co.za oikosfamily.co.za |
Wholesale Orders
Please contact sales@demmelearning.com
Payment Options
On store.demmelearning.com we accept Visa, Mastercard, Discover, American Express, and Paypal as payment options. To use a check, money order, or gift card please call 888-854-6284.
Note: Purchase Orders (POs) may not qualify for these shipping rates.
For purchase orders (POs), school orders, or large group orders, call 866-440-9706 or email schools@demmelearning.com.
Important things to note:
- Shipping estimates refer to transit time after the shipping company has received the package. They do not include processing time.
- Please allow 2 business days for processing.
- We process shipments Monday through Thursday.
- During times of high volume (July-September), processing times may increase up to 4 days.
- Shipments to Alaska, Hawaii, APOs, and FPOs may take longer than the estimates below.
- If your order is time-sensitive, please contact our customer success team for the most accurate shipping estimate.
- While we strive to have your order delivered as quickly as possible, all time-frames are estimates. We do not make any guarantees that your order will arrive on a given day or at a specific time.
Shipping Options
- Free Shipping–$50.00 minimum order
Normally 2-10 Business days from our warehouse in Lititz, PA. We ship using FedEx SmartPost or equivalent. If you qualify for Free Shipping, you must provide the address where you receive U.S. Mail. FedEx SmartPost uses the USPS for final delivery. -
$5.00 shipping
Only available for orders less than $50. Normally 2-10 Business days from our warehouse in Lititz, PA. We ship using FedEx SmartPost or equivalent. you must provide the address where you receive U.S. Mail. FedEx SmartPost uses the USPS for final delivery. -
Expedited Shipping—Live Rates
Includes options for ground and express shipping that may result in a faster delivery. Costs are based on live rates calculated using your zip code and the total weight of the order. Total time for delivery is also contingent on our processing time and our business hours. -
US Territories and International Shipping
Please contact us directly for individualized shipping options.
Demme Promise
Demme Learning is committed to providing high-quality, flexible learning solutions for a range of needs. We want you to value our products. If you are not satisfied with your purchase, we will support you in finding a solution or refund your purchase.
Return Policy Details
- Any retail item purchased directly from Demme Learning is eligible for a return.
- To be eligible for a return, you must be the original purchaser making the return.
- To return an item for a full refund or exchange, please call Customer Service at 888-854-6284 prior to shipping the item to request a Return Merchandise Authorization (RMA).
- You are responsible for return shipping costs via the carrier of choice.
- If you purchased a new product from one of our authorized distributors or resellers, please contact them directly for their return policy.
